Minor impactResolvedCommunication

SendGrid incident: SMS Delivery Receipt Delays from Twilio to MTN Nigeria

SendGrid reported this minor-impact incident on its official status page on Oct 16, 2026, 10:45 UTC. It was resolved after 1 min.

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Oct 16, 2026, 10:45 UTC

started

Oct 16, 2026, 10:46 UTC

resolved

1 min

duration

Minor

impact

Affected components

SMS, Middle East & Africa

Timeline

updates from SendGrid's status page ↗

resolvedOct 16, 2026, 10:46 UTC
The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.
monitoringOct 16, 2026, 10:46 UTC
We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedOct 16, 2026, 10:45 UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does SendGrid have incidents?

SendGrid reported 459 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 1m. See SendGrid's uptime and incident history

← Previous: Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (Oct 16, 2026)Next: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (Oct 16, 2026) →