SendGrid incident: Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania

Affected components

• Voice, Europe

1. resolvedOct 20, 2026, 16:46 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania are operating normally.

2. monitoringOct 20, 2026, 14:43 UTC

   We have observed a recovery in voice calls from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. identifiedOct 20, 2026, 12:50 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

4. identifiedOct 20, 2026, 11:41 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

5. investigatingOct 20, 2026, 10:46 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

• Oct 20, 2026, 12:30 UTCoperational → unknown
• Oct 20, 2026, 12:35 UTCunknown → operational

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