SendGrid incident: RCS Inbound Events Delayed

Affected components

• RCS Messaging

1. resolvedOct 22, 2026, 05:16 UTC

   RCS inbound events has been resolved and RCS Messaging, is operating normally at this time.

2. identifiedOct 22, 2026, 04:34 UTC

   We have identified the issue of delays with RCS inbound events. We are working toward a fix to restore normal service. We will provide another update in 1 hour or as soon as more information becomes available.

3. investigatingOct 22, 2026, 04:30 UTC

   We are investigating an issue with inbound RCS events. Users may experience elevated HTTP 500 and 503 status codes when receiving inbound RCS events. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Telnyx: Wireless connectivity disruptionsMajor · Oct 21, 2026, 19:04 UTC
• Notion: Notion MCP query_data_source tool is temporarily unavailable in Claude clientsMajor · Oct 22, 2026, 03:23 UTC
• Supabase: Project lifecycle operation errors in the EU regionMajor · Oct 22, 2026, 03:53 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to BrazilMinor · Oct 19, 2026, 13:29 UTC
• Twilio: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in ItalyMinor · Oct 19, 2026, 16:53 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to IsraelMinor · Oct 21, 2026, 03:10 UTC
• Akamai: Web Security Analytics, Reporting and Configuration Deployment IssuesMinor · Oct 21, 2026, 15:30 UTC

How often does SendGrid have incidents?

SendGrid reported 460 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 1m. See SendGrid's uptime and incident history