SendGrid incident: SMS Delivery Delays from Twilio to Telia Sweden

Affected components

• SMS, Europe

1. resolvedOct 26, 2026, 00:48 UTC

   The incident has been resolved and SMS delivery from Twilio to Telia network subscribers in Sweden is operating normally.

2. monitoringOct 25, 2026, 22:41 UTC

   We have observed a recovery in SMS delivery from Twilio to Telia network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. investigatingOct 25, 2026, 19:33 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

4. investigatingOct 25, 2026, 15:26 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

5. investigatingOct 25, 2026, 13:20 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

6. investigatingOct 25, 2026, 12:12 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in IndiaMinor · Oct 21, 2026, 16:32 UTC
• Supabase: Elevated Mgmt API Error Rates in Multiple RegionsMinor · Oct 22, 2026, 17:01 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to ChileMinor · Oct 23, 2026, 14:53 UTC
• Twilio: SMS Delivery Delays from Twilio to Claro Costa RicaMinor · Oct 24, 2026, 00:48 UTC
• Twilio: Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United StatesMinor · Oct 24, 2026, 14:17 UTC
• Tailscale: Funnel hostnames not resolving in public DNSMinor · Oct 24, 2026, 17:23 UTC
• Twilio: Silent Network Authentication (SNA) Missing Redirects on Vodafone in United KingdomMinor · Oct 24, 2026, 18:42 UTC

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