SendGrid incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)

1. resolvedSep 24, 2026, 18:26 UTC

   Our engineers have monitored the fix and confirmed the issue with Link Branding (Auto SSL Enabled) has been resolved. All services are now operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [EU-WEST-PAR][Network] - Public network incident notificationMajor · Sep 23, 2026, 14:28 UTC
• OVHcloud: [EU-WEST-PAR][Containers & Orchestration] - Managed Kubernetes Service incident notificationMajor · Sep 23, 2026, 14:57 UTC
• Supabase: Project Lifecycle Issues in eu-west-1Major · Sep 24, 2026, 15:36 UTC
• Fly.io: State database issues in GRUMajor · Sep 24, 2026, 17:11 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Hugging Face: Slower downloads in the Asia-Pacific regionMinor · Sep 22, 2026, 18:48 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history