SendGrid incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo

1. resolvedSep 18, 2026, 04:39 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Discord: Issue / Delay in establishing call connectionMajor · Sep 17, 2026, 18:18 UTC
• OpenAI: Elevated errors affecting ChatGPT Work modeMajor · Sep 17, 2026, 19:03 UTC
• OneSignal: Intermittent errors on /api/v1/notifications apiMajor · Sep 18, 2026, 00:48 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC
• Twilio: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless CanadaMinor · Sep 16, 2026, 15:44 UTC
• Twilio: Twilio Console IssueMinor · Sep 16, 2026, 18:19 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 16, 2026, 23:29 UTC
• Notion: Duplicate characters when editing with a Korean keyboard on iOSMinor · Sep 16, 2026, 23:58 UTC
• Replicate: Replicate Pruna issueMinor · Sep 17, 2026, 01:09 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history