SendGrid incident: MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

1. resolvedSep 17, 2026, 20:25 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
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• Twilio: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless CanadaMinor · Sep 16, 2026, 15:44 UTC
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• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 16, 2026, 23:29 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history