SendGrid incident: MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia

1. resolvedSep 17, 2026, 14:28 UTC

   The incident has been resolved and MMS delivery from Twilio Long Codes to Optus network subscribers is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• Cursor: Investigating service degradation — Grok BotMajor · Sep 17, 2026, 12:30 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC
• Twilio: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless CanadaMinor · Sep 16, 2026, 15:44 UTC
• Twilio: SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong KongMinor · Sep 16, 2026, 16:03 UTC
• Twilio: Twilio Console IssueMinor · Sep 16, 2026, 18:19 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 16, 2026, 23:29 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history