SendGrid incident: Voice Call Failures Between Twilio Germany Phone Numbers and Multiple Networks in Germany

1. resolvedSep 15, 2026, 16:15 UTC

   The incident has been resolved and voice calls between Twilio Germany Phone Numbers and network subscribers on affected networks in Germany are operating normally.

What APIStatus.watch saw

• Sep 15, 2026, 14:36 UTCoperational → unknown
• Sep 15, 2026, 14:40 UTCunknown → operational

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• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom FranceMinor · Sep 12, 2026, 22:08 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United StatesMinor · Sep 14, 2026, 21:25 UTC
• Twilio: Missing Data in Voice Insights / Console Subaccount RollupMinor · Sep 15, 2026, 03:51 UTC

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