SendGrid incident: SMS Delivery Receipt Delays from Twilio to MTN Swaziland

1. resolvedSep 15, 2026, 04:44 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Swaziland are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Elasticsearch: Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch outputMajor · Sep 9, 2026, 20:44 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom FranceMinor · Sep 12, 2026, 22:08 UTC
• Twilio: User Authentication Identity SNA Failure Increase for Smartfren in IndonesiaMinor · Sep 14, 2026, 13:58 UTC
• OpenAI: Elevated errors affecting Work Mode in ChatGPTMinor · Sep 14, 2026, 15:58 UTC
• Twilio: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and ArgentinaMinor · Sep 14, 2026, 16:00 UTC
• ClickHouse Cloud: Distributed Cache performance degradation in AWS us-east-1Minor · Sep 14, 2026, 20:36 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United StatesMinor · Sep 14, 2026, 21:25 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history