SendGrid incident: MMS Delivery Failures from Twilio to GCI United States

Affected components

• MMS Long Code, North America
• MMS Short Code, North America
• MMS Toll-Free, North America

1. resolvedNov 12, 2026, 02:24 UTC

   The incident has been resolved and MMS delivery from Twilio to GCI network subscribers in the United States is operating normally.

2. investigatingNov 12, 2026, 02:20 UTC

   Twilio customers may be experiencing MMS delivery failures from Twilio to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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