Major impactResolvedMonitoring

Sentry outage: Account emails not being delivered

Sentry reported this major-impact incident on its official status page on Nov 11, 2026, 07:52 UTC. It was resolved after 43 min.

Right now Sentry is operational. Live Sentry status →

🔔 Get alerted when Sentry has issuesFree · email alerts · no credit card
Nov 11, 2026, 07:52 UTC
started
Nov 11, 2026, 08:34 UTC
resolved
43 min
duration
Major
impact

Affected components

  • Email
  1. resolvedNov 11, 2026, 08:34 UTC

    This incident was caused by an infrastructure configuration change, which we reverted at 08:15 UTC on November 11. Account emails have been delivered normally since then. Emails that failed between 21:37 UTC on November 10 and 08:15 UTC on November 11 won't be re-sent automatically. If you were waiting for an email verification, a new email address confirmation, an organization invite or a password reset during that time, please request a new one. We're sorry for the trouble.

  2. investigatingNov 11, 2026, 07:52 UTC

    Since 21:37 UTC on November 10, some account emails from Sentry have not been delivered. This includes email address verification, adding new email addresses, and emails sent when you create an account or organization. Organization invites and password reset emails may also be affected. Alert and notification emails are being delivered as normal. We're investigating and working on a fix. Emails sent during this time may not arrive, so you might need to request a new verification email, invite or password reset once this is resolved. We'll post another update within the next hour.

What APIStatus.watch saw

  • Nov 11, 2026, 07:56 UTCoperational → degraded
  • Nov 11, 2026, 08:36 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Sentry have incidents?

Sentry reported 24 incidents in the last 90 days, 14 of them major or critical. A typical incident lasted 1h 21m. See Sentry's uptime and incident history