Shippo incident: Elevated error rate on Canada Post Shipment

Affected components

• Canada Post

1. resolvedSep 23, 2026, 16:29 UTC

   This incident has been resolved.

2. investigatingSep 23, 2026, 00:20 UTC

   we are currently observing a low number of updates from Canada Post's Tracking API

What APIStatus.watch saw

• Sep 23, 2026, 00:20 UTCoperational → degraded
• Sep 23, 2026, 16:30 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: IRM Access Issues for a Small Group of UsersMajor · Sep 22, 2026, 14:57 UTC
• Amplitude: Snowflake Data Share export delivery issueMajor · Sep 22, 2026, 18:49 UTC
• Pinecone: [Serverless][AWS][eu-west-1] 5xx on read requestsMajor · Sep 22, 2026, 23:34 UTC
• Fly.io: IPv6 Networking Issues in DFWMajor · Sep 23, 2026, 07:12 UTC
• Amplitude: Export Destinations data delivery issueMajor · Sep 23, 2026, 08:02 UTC
• Supabase: Increased error rate in project creation and project restoreMajor · Sep 23, 2026, 09:21 UTC
• Sanity: Content Agent - Elevated error ratesMajor · Sep 23, 2026, 10:54 UTC
• Confluent Cloud: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2Major · Sep 23, 2026, 11:47 UTC
• Fly.io: Upstash unavailability in FRA regionMajor · Sep 23, 2026, 13:07 UTC
• Telnyx: Intermittent 5XX responses on various API endpointsMajor · Sep 23, 2026, 13:49 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history