Sanity outage: Content Agent - Elevated error rates

Affected components

• Content Agent

1. resolvedSep 23, 2026, 11:53 UTC

   This incident has been resolved.

2. monitoringSep 23, 2026, 11:38 UTC

   We are continuing to monitor for any further issues.

3. monitoringSep 23, 2026, 11:23 UTC

   A fix has been implemented and we are monitoring the results.

4. investigatingSep 23, 2026, 11:12 UTC

   We are continuing to investigate this issue.

5. investigatingSep 23, 2026, 10:57 UTC

   We are continuing to investigate this issue.

6. investigatingSep 23, 2026, 10:54 UTC

   We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.

What APIStatus.watch saw

• Sep 23, 2026, 10:55 UTCoperational → degraded
• Sep 23, 2026, 11:00 UTCdegraded → partial outage
• Sep 23, 2026, 11:25 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: IRM Access Issues for a Small Group of UsersMajor · Sep 22, 2026, 14:57 UTC
• Fly.io: IPv6 Networking Issues in DFWMajor · Sep 23, 2026, 07:12 UTC
• Amplitude: Export Destinations data delivery issueMajor · Sep 23, 2026, 08:02 UTC
• Confluent Cloud: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2Major · Sep 23, 2026, 11:47 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Hugging Face: Slower downloads in the Asia-Pacific regionMinor · Sep 22, 2026, 18:48 UTC

How often does Sanity have incidents?

Sanity reported 10 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 52 min. See Sanity's uptime and incident history