Critical impactResolvedE-commerce

Shippo outage: La Poste and Colissimo's Transaction & Tracking API Outage

Shippo reported this critical-impact incident on its official status page on Oct 8, 2026, 21:43 UTC. It was resolved after 2h 9m.

Right now Shippo is operational. Live Shippo status →

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Oct 8, 2026, 21:43 UTC
started
Oct 8, 2026, 23:52 UTC
resolved
2h 9m
duration
Critical
impact

Affected components

  • Colissimo
  • La Poste

Timeline

updates from Shippo's status page ↗
  1. resolvedOct 8, 2026, 23:52 UTC

    This incident has been resolved.

  2. monitoringOct 8, 2026, 23:38 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingOct 8, 2026, 21:43 UTC

    We are currently observing an elevated error rate on La Poste and Colissimo's Transaction and Tracking API. Label generation and Tracking service will be unavailable; rating are not impacted. We have reached out to the carrier and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

  • Oct 8, 2026, 21:48 UTCoperational → partial outage
  • Oct 8, 2026, 23:53 UTCpartial outage → operational
  • Oct 9, 2026, 00:03 UTCoperational → degraded
  • Oct 9, 2026, 00:08 UTCdegraded → operational
  • Oct 9, 2026, 00:13 UTCoperational → degraded

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Shippo have incidents?

Shippo reported 77 incidents in the last 90 days, 52 of them major or critical. A typical incident lasted 2h 24m. See Shippo's uptime and incident history

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