Shippo outage: Elevated error rate on Canada Post Shipment API

Affected components

• Canada Post

1. resolvedOct 9, 2026, 11:34 UTC

   This incident has been resolved.

2. investigatingOct 9, 2026, 08:39 UTC

   Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

• Oct 9, 2026, 08:43 UTCoperational → degraded
• Oct 9, 2026, 11:39 UTCdegraded → operational

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How often does Shippo have incidents?

Shippo reported 75 incidents in the last 90 days, 50 of them major or critical. A typical incident lasted 2h 30m. See Shippo's uptime and incident history