Shippo outage: Canada Post Service Degradation

Affected components

• Canada Post

1. resolvedOct 9, 2026, 19:47 UTC

   This incident has been resolved.

2. investigatingOct 9, 2026, 19:18 UTC

   We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

• Oct 9, 2026, 19:18 UTCoperational → degraded
• Oct 9, 2026, 19:48 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• CircleCI: Delay in data appearing in UI and APIMajor · Oct 9, 2026, 11:33 UTC
• Confluent Cloud: Experiencing high error rate in AZURE in West Europe regionMajor · Oct 9, 2026, 13:34 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Movistar El SalvadorMinor · Oct 6, 2026, 20:59 UTC
• Twilio: SMS Delivery Delays from Twilio to Brisanet BrazilMinor · Oct 7, 2026, 14:02 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC

How often does Shippo have incidents?

Shippo reported 76 incidents in the last 90 days, 51 of them major or critical. A typical incident lasted 2h 27m. See Shippo's uptime and incident history