Shippo outage: Canada Post Shipment service outage

Affected components

• Canada Post

1. resolvedOct 4, 2026, 07:12 UTC

   This incident has been resolved.

2. investigatingOct 4, 2026, 02:56 UTC

   We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Shippo have incidents?

Shippo reported 73 incidents in the last 90 days, 48 of them major or critical. A typical incident lasted 2h 27m. See Shippo's uptime and incident history