Shippo outage: Elevated error rate on DPD Germany Tracking

Affected components

• DPD DE

1. resolvedOct 11, 2026, 16:11 UTC

   This incident has been resolved.

2. investigatingOct 10, 2026, 06:42 UTC

   Hi Team, we are currently observing an elevated error rate on DPD Germany's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Shippo have incidents?

Shippo reported 87 incidents in the last 90 days, 58 of them major or critical. A typical incident lasted 2h 14m. See Shippo's uptime and incident history