Shippo outage: UPS Tracking disruption

Affected components

• UPS

1. resolvedOct 12, 2026, 17:25 UTC

   This incident has been resolved.

2. investigatingOct 11, 2026, 03:22 UTC

   We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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How often does Shippo have incidents?

Shippo reported 87 incidents in the last 90 days, 58 of them major or critical. A typical incident lasted 2h 14m. See Shippo's uptime and incident history