Major impactResolvedE-commerce

Shopify outage: PayPal not processing payments

Shopify reported this major-impact incident on its official status page on Jan 25, 2020, 19:48 UTC. It was resolved after 25 min.

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Jan 25, 2020, 19:48 UTC
started
Jan 25, 2020, 20:13 UTC
resolved
25 min
duration
Major
impact

Affected components

  • Checkout
  • Point of Sale

Timeline

updates from Shopify's status page ↗
  1. resolvedJan 25, 2020, 20:13 UTC

    This incident has been resolved.

  2. monitoringJan 25, 2020, 19:48 UTC

    We are currently monitoring an issue where PayPal is experiencing an interruption in service preventing payments from being processed for some stores. We’re working on a solution PayPal and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Failures with Shopify Shipping, Shopify Pay and Admin access (Jan 20, 2020)Next: Checkout completion delayed for some stores (Jan 25, 2020) →
Shopify outage on Jan 25, 2020: PayPal not processing payments · APIStatus.watch