Critical impactResolvedE-commerce

Shopify outage: Failures with Shopify Shipping, Shopify Pay and Admin access

Shopify reported this critical-impact incident on its official status page on Jan 20, 2020, 14:31 UTC. It was resolved after 23 min.

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Jan 20, 2020, 14:31 UTC
started
Jan 20, 2020, 14:53 UTC
resolved
23 min
duration
Critical
impact

Affected components

  • Admin
  • Checkout

Timeline

updates from Shopify's status page ↗
  1. resolvedJan 20, 2020, 14:53 UTC

    This incident has been resolved.

  2. monitoringJan 20, 2020, 14:46 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingJan 20, 2020, 14:31 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

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Shopify outage on Jan 20, 2020: Failures with Shopify Shipping, Shopify Pay and Admin access · APIStatus.watch