Major impactResolvedE-commerce

Shopify outage: Storefront and checkout down for some shops

Shopify reported this major-impact incident on its official status page on Nov 5, 2019, 16:51 UTC. It was resolved after 2h 10m.

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Nov 5, 2019, 16:51 UTC
started
Nov 5, 2019, 19:02 UTC
resolved
2h 10m
duration
Major
impact

Affected components

  • Checkout
  • Storefront

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 5, 2019, 19:02 UTC

    This incident has been resolved.

  2. monitoringNov 5, 2019, 17:34 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingNov 5, 2019, 16:51 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Admin not loading correctly for some stores (Nov 2, 2019)Next: Some stores unable to purchase DHL Express shipping labels. (Nov 5, 2019) →
Shopify outage on Nov 5, 2019: Storefront and checkout down for some shops · APIStatus.watch