Minor impactResolvedE-commerce

Shopify incident: Admin not loading correctly for some stores

Shopify reported this minor-impact incident on its official status page on Nov 2, 2019, 01:05 UTC. It was resolved after 59 min.

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Nov 2, 2019, 01:05 UTC
started
Nov 2, 2019, 02:04 UTC
resolved
59 min
duration
Minor
impact

Affected components

  • Admin

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 2, 2019, 02:04 UTC

    This incident has been resolved.

  2. monitoringNov 2, 2019, 02:01 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedNov 2, 2019, 01:56 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingNov 2, 2019, 01:05 UTC

    Some merchants are currently unable to access or load pages in their Shopify Admin. We are investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Storefront and checkouts down for some storefronts (Nov 1, 2019)Next: Storefront and checkout down for some shops (Nov 5, 2019) →
Shopify incident on Nov 2, 2019: Admin not loading correctly for some stores · APIStatus.watch