Major impactResolvedE-commerce

Shopify outage: Storefront and checkouts down for some storefronts

Shopify reported this major-impact incident on its official status page on Nov 1, 2019, 17:15 UTC. It was resolved after 5h 5m.

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Nov 1, 2019, 17:15 UTC
started
Nov 1, 2019, 22:20 UTC
resolved
5h 5m
duration
Major
impact

Affected components

  • Admin
  • Checkout
  • Storefront

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 1, 2019, 22:20 UTC

    This incident has been resolved.

  2. monitoringNov 1, 2019, 22:19 UTC

    Lag and other associated issues are resolving themselves, we are continuing to monitor until system health is 100%

  3. monitoringNov 1, 2019, 18:31 UTC

    A fix has been implemented and we are monitoring the results.

  4. investigatingNov 1, 2019, 17:15 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Customers page not loading correctly for some stores (Oct 29, 2019)Next: Admin not loading correctly for some stores (Nov 2, 2019) →
Shopify outage on Nov 1, 2019: Storefront and checkouts down for some storefronts · APIStatus.watch