Minor impactResolvedE-commerce

Shopify incident: Problems logging into Shopify accounts

Shopify reported this minor-impact incident on its official status page on Oct 22, 2019, 21:19 UTC. It was resolved after 1h 25m.

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Oct 22, 2019, 21:19 UTC
started
Oct 22, 2019, 22:43 UTC
resolved
1h 25m
duration
Minor
impact

Affected components

  • Admin
  • Storefront

Timeline

updates from Shopify's status page ↗
  1. resolvedOct 22, 2019, 22:43 UTC

    This incident has been resolved.

  2. monitoringOct 22, 2019, 22:35 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingOct 22, 2019, 21:19 UTC

    Some merchants and partners are currently unable to log into their Shopify account. We are investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Themes not installing to some shops, problems with downloading shipping labels (Oct 22, 2019)Next: Payment processing failures for merchants using PayPal Express (Oct 23, 2019) →
Shopify incident on Oct 22, 2019: Problems logging into Shopify accounts · APIStatus.watch