Smartsheet reported this minor-impact incident on its official status page on Apr 22, 2026, 16:45 UTC. It was resolved after 2h 34m.
Right now Smartsheet is operational. Live Smartsheet status →
Between 22:40 UTC on April 21 and 19:21 UTC on April 22, the Workspace Panel was not rendering consistently for users. Regardless of whether they had toggled it on or off, the panel did not appear. The issue was particularly present for non-Enterprise users \(Business and Pro accounts\). The impact was limited to the panel and did not affect any other UI flows within the Smartsheet app. The incident was resolved by rolling back the affected Workspace Panel to a previous known good version.
Workspace panel functionality has been fully restored and is operating normally. The incident is now resolved.
We are observing stability being restored for Workspace panel not opening or closing unexpectedly. We are continuing to monitor it closely to confirm full service stability. We will provide frequent updates until we reach a resolved status.
We have identified the issue responsible for the Workspace panel not opening or closing unexpectedly and are implementing a fix. We will provide frequent updates until we reach a monitoring status.
We are investigating reports of the Workspace panel not opening or closing unexpectedly. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
Our 5-minute checks didn't record a change in Smartsheet's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Smartsheet reported 10 incidents in the last 90 days, 8 of them major or critical. A typical incident lasted 3h 33m. See Smartsheet's uptime and incident history