Smartsheet incident: Smartsheet's Resource Management Integration Loading Issues

Affected components

• Resource Management

1. resolvedApr 18, 2026, 00:07 UTC

   This incident has been resolved.

2. monitoringApr 17, 2026, 19:35 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingApr 17, 2026, 19:23 UTC

   We are currently experiencing intermittent loading issues with the Resource Management module within Smartsheet. Please note that the standalone site at rm.smartsheet.com is working normally and can be used as a workaround while we resolve the integration issues.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Smartsheet's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• 1Password: SSO sign-in failing on some attempts for some usersMajor · Apr 13, 2026, 17:24 UTC
• MongoDB Atlas: MongoDB Atlas BI Connector: Connections and queries failMajor · Apr 17, 2026, 17:03 UTC
• Snyk: CLI Test and Monitor DegradationMinor · Apr 17, 2026, 20:21 UTC
• Snyk: Snyk Issues API DegradedMinor · Apr 17, 2026, 23:23 UTC

How often does Smartsheet have incidents?

Smartsheet reported 10 incidents in the last 90 days, 8 of them major or critical. A typical incident lasted 3h 33m. See Smartsheet's uptime and incident history