Minor impactResolvedDatabases

Snowflake incident: INC20000299

Snowflake reported this minor-impact incident on its official status page on Oct 21, 2026, 07:45 UTC. It was resolved after 51 min.

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Oct 21, 2026, 07:45 UTC
started
Oct 21, 2026, 08:36 UTC
resolved
51 min
duration
Minor
impact

Affected components

  • Applications
  • Databases, Tables, and Views
  1. resolvedOct 21, 2026, 08:36 UTC

    Current status: We've monitored the environment and confirmed that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced intermittent failures when using Snowsight. Symptoms may have included slow page loads or brief errors when accessing Snowsight. Retrying the operation may have succeeded in most cases, as the issue was intermittent in nature. Impact start time: 06:18 UTC October 21, 2026 Impact end time: 07:06 UTC October 21, 2026 Preliminary root cause: A subset of infrastructure responsible for routing incoming traffic in the affected region became unavailable, resulting in intermittent failures when loading Snowsight. A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

  2. monitoringOct 21, 2026, 07:45 UTC

    Current status: We identified that a subset of infrastructure responsible for routing service traffic in the affected region became intermittently unhealthy, which caused some requests to fail. We removed the affected infrastructure from service and are monitoring the environment to confirm that all services are functioning properly. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may have experienced intermittent failures when using Snowsight. Symptoms may have included slow page loads or brief errors when accessing Snowsight. Retrying the operation may have succeeded in most cases, as the issue was intermittent in nature. Impact start time: 06:18 UTC October 21, 2026 Impact end time: 07:06 UTC October 21, 2026 Preliminary root cause: A subset of infrastructure responsible for routing incoming traffic in the affected region became unavailable, resulting in intermittent failures when loading Snowsight.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snowflake's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snowflake have incidents?

Snowflake reported 28 incidents in the last 90 days, 21 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history