Snyk incident: PR Checks and Imports Degraded in SNYK-US-01

Affected components

• Snyk API & Web
• Snyk Code
• Snyk Container
• Snyk IaC
• Snyk Open Source
• Snyk Secrets

1. resolvedOct 15, 2026, 21:47 UTC

   All services remain operational during the monitoring period. The Snyk Incident response has been stood down.

2. monitoringOct 15, 2026, 21:09 UTC

   The import backlog has been processed. Services are operating within normal ranges. Snyk engineers continue to monitor the environment.

3. monitoringOct 15, 2026, 21:04 UTC

   Snyk engineers have deployed a mitigation, and PR checks are currently operating within normal parameters. The backlog of imports is being actively processed, and we are closely monitoring both the queue and the overall health of the environment.

4. identifiedOct 15, 2026, 20:39 UTC

   Snyk engineers are investigating degraded performance affecting PR Checks and Imports in the multi-tenant SNYK-US-01 environment. The incident response protocol has been activated. The issue has been identified, and mitigation steps are currently underway.

What APIStatus.watch saw

• Oct 15, 2026, 20:44 UTCoperational → degraded
• Oct 15, 2026, 21:14 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [AP-SOUTH-MUM-1][Storage] - S3 Object Storage incident notificationMajor · Oct 15, 2026, 12:24 UTC
• Grafana Cloud: Tempo Write Failures in prod-us-central-0Major · Oct 15, 2026, 16:10 UTC
• Cloudflare: Network Performance Issues in Eastern North AmericaMajor · Oct 15, 2026, 20:48 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Grafana Cloud: Phone call notifications to numbers in Russia and Kazakhstan are blockedMinor · Oct 13, 2026, 09:23 UTC
• Cloudflare: Audit Logs v2 ingestion is missing multiple Cloudflare productsMinor · Oct 13, 2026, 10:14 UTC

How often does Snyk have incidents?

Snyk reported 22 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 9h 7m. See Snyk's uptime and incident history