Minor impactOngoingDevOps

Snyk incident: Snyk Support portal degradation

Snyk reported this minor-impact incident on its official status page on Oct 23, 2026, 03:56 UTC. It has not been marked resolved yet.

Right now Snyk is degraded. Live Snyk status →

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Oct 23, 2026, 03:56 UTC
started
—
resolved
ongoing
duration
Minor
impact

Affected components

  • Support Portal
  1. monitoringOct 23, 2026, 06:20 UTC

    The 3rd party provider has implemented a fix, and initial testing indicates that it is successful. The Snyk Support portal should now be available, however we'll keep monitoring for a short period to ensure full service is maintained

  2. identifiedOct 23, 2026, 03:56 UTC

    Snyk Support portal is experiencing a degradation of service. Users may not be able to log in to the portal at support.snyk.io to create or view support cases. Other options to create support cases may also be impacted. We have identified that this appears to be due to a related incident on the 3rd party provider. We will monitor and provide updates as they are available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snyk's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snyk have incidents?

Snyk reported 23 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 9h 7m. See Snyk's uptime and incident history

Snyk incident on Oct 23, 2026: Snyk Support portal degradation · APIStatus.watch