Telnyx outage: Programmable Video service outage

1. resolvedOct 17, 2026, 00:08 UTC

   This is resolved

2. monitoringOct 16, 2026, 22:54 UTC

   We have restored DNS responses for video.telnyx.com and deployed the service to replacement infrastructure. Successful client connections and video traffic have resumed, and we are monitoring recovery. Some customers may continue to experience connection failures for a few hours while cached DNS results expire. We are also investigating an error encountered during testing when requesting a client token; full recovery has not yet been confirmed.

3. identifiedOct 16, 2026, 18:21 UTC

   [video.telnyx.com](http://video.telnyx.com "video.telnyx.com") is currently unavailable. We have identified an issue affecting the infrastructure hosting the service and are working to restore it. Recovery requires updates to our deployment process, which are in progress.

What APIStatus.watch saw

• Oct 16, 2026, 18:24 UTCdegraded → major outage
• Oct 17, 2026, 00:10 UTCmajor outage → degraded

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How often does Telnyx have incidents?

Telnyx reported 30 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 2h 21m. See Telnyx's uptime and incident history