Cloudinary outage: Issues accessing the Cloudinary web UI

Affected components

• Digital Asset Management (DAM)
• Management Console

1. resolvedOct 16, 2026, 21:53 UTC

   This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.

2. monitoringOct 16, 2026, 21:08 UTC

   A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.

3. investigatingOct 16, 2026, 20:06 UTC

   We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.

What APIStatus.watch saw

• Oct 16, 2026, 20:09 UTCoperational → degraded
• Oct 16, 2026, 21:10 UTCdegraded → operational

Other services with incidents at the same time

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• Grafana Cloud: Phone call notifications to numbers in Russia and Kazakhstan are blockedMinor · Oct 13, 2026, 09:23 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to BrazilMinor · Oct 16, 2026, 13:55 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet BrazilMinor · Oct 16, 2026, 14:44 UTC

How often does Cloudinary have incidents?

Cloudinary reported 5 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 3h 11m. See Cloudinary's uptime and incident history