Major impactResolvedCommunication

Telnyx outage: Email API messages rejected with gw_reject// injection_failed

Telnyx reported this major-impact incident on its official status page on Oct 12, 2026, 08:31 UTC. It was resolved after 5h 27m.

Right now Telnyx is degraded. Live Telnyx status →

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Oct 12, 2026, 08:31 UTC
started
Oct 12, 2026, 13:58 UTC
resolved
5h 27m
duration
Major
impact
  1. resolvedOct 12, 2026, 13:58 UTC

    We have confirmed reports that Email API deliverability has now improved. Email sending through the Telnyx Email API was unavailable during the following periods: - 9th October, approximately 21:10–22:05 UTC. - 10th October at approximately 22:15 UTC until 12th October at 09:25 UTC. A service restart by our engineers stabilised deliverability after 12th October at 09:25 UTC and resolved the issue.

  2. monitoringOct 12, 2026, 09:36 UTC

    Email sending through the Telnyx Email API was unavailable during the following periods: • 9th October, approximately 21:10–22:05 UTC. • 10th October at approximately 22:15 UTC until 12th October at 09:25 UTC. New send requests during these periods failed with **_gw_reject// injection_failed_**. Messages already queued before each interruption continued to be sent. Customers can retry messages that failed during the affected periods. Service has been restored following a mitigation. We are monitoring stability and working on a permanent fix.

  3. investigatingOct 12, 2026, 08:31 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

  • Oct 12, 2026, 08:35 UTCdegraded → partial outage
  • Oct 12, 2026, 14:02 UTCpartial outage → degraded

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Telnyx have incidents?

Telnyx reported 30 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 2h 21m. See Telnyx's uptime and incident history