Twilio incident: Service Disruption: Inbound Voice Calls to France Numbers and Frankfurt Interconnect

1. resolvedAug 18, 2026, 05:20 UTC

   The issue related to elevated errors impacting Interconnect in the Frankfurt Edge, as well as inbound voice calls to France numbers, has been resolved and both services are operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Service disruption on Claude servicesCritical · Aug 16, 2026, 21:58 UTC
• GitHub: Incident with GitHub.comCritical · Aug 17, 2026, 13:40 UTC
• Elasticsearch: Increased error rates for microsoft-multilingual-e5-largeMajor · Aug 13, 2026, 08:32 UTC
• Elasticsearch: Elasticsearch 9.5.1: false-positive matches in certain boolean queriesMajor · Aug 14, 2026, 09:22 UTC
• Convex: Account verification/team invite emails not workingMajor · Aug 16, 2026, 23:33 UTC
• Shippo: Elevated error rate on Canada Post ShipmentMajor · Aug 17, 2026, 03:24 UTC
• CircleCI: GitHub Incidents impacting CircleCI functionalityMajor · Aug 17, 2026, 14:04 UTC
• Cursor: GitHub degradation affecting some Cursor services — Automations, Cloud Agents, CodebaseMajor · Aug 17, 2026, 14:34 UTC
• dbt Cloud: Git Failures in dbt PlatformMajor · Aug 17, 2026, 15:02 UTC
• Shippo: EVRi Label generation outageMajor · Aug 17, 2026, 16:27 UTC

How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history