Shippo outage: Elevated error rate on Canada Post Shipment

Affected components

• Canada Post

1. resolvedAug 17, 2026, 07:43 UTC

   This incident has been resolved.

2. investigatingAug 17, 2026, 03:24 UTC

   We are experiencing an elevated error rate on Canada Post's Shipment API. It's a carrier-side issue; they're actively investigating this and will keep you posted on this.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Increased error rates for microsoft-multilingual-e5-largeMajor · Aug 13, 2026, 08:32 UTC
• Elasticsearch: Elasticsearch 9.5.1: false-positive matches in certain boolean queriesMajor · Aug 14, 2026, 09:22 UTC
• Akamai: Connection drops and increased latency in MiamiMinor · Aug 13, 2026, 19:31 UTC
• Supabase: 401 errors due to JWT rejectionsMinor · Aug 14, 2026, 02:23 UTC
• HashiCorp Vault: Delayed HCP Terraform RunsMinor · Aug 15, 2026, 17:08 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history