Zoom incident: Service Degradation Affecting Zoom Learning Webpage

Affected components

• Zoom Learning Center

1. resolvedOct 21, 2026, 16:25 UTC

   This incident has been resolved and the affected service has been restored.

2. monitoringOct 21, 2026, 15:08 UTC

   A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedOct 21, 2026, 14:53 UTC

   We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.

4. investigatingOct 21, 2026, 14:43 UTC

   We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

• Oct 21, 2026, 14:26 UTCoperational → unknown
• Oct 21, 2026, 14:31 UTCunknown → operational
• Oct 21, 2026, 15:42 UTCoperational → unknown
• Oct 21, 2026, 15:46 UTCunknown → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Twilio: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in ItalyMinor · Oct 19, 2026, 16:53 UTC
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How often does Zoom have incidents?

Zoom reported 33 incidents in the last 90 days. A typical incident lasted 1h 57m. See Zoom's uptime and incident history