Zoom incident: Service Degradation Affecting Live Transcription Services.

Affected components

• Live Transcription

1. resolvedSep 24, 2026, 21:57 UTC

   This incident has been resolved and the affected services have been restored.

2. monitoringSep 24, 2026, 20:22 UTC

   The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedSep 24, 2026, 20:12 UTC

   We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

4. investigatingSep 24, 2026, 16:32 UTC

   We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

5. investigatingSep 24, 2026, 15:47 UTC

   We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

• Sep 24, 2026, 15:50 UTCoperational → degraded
• Sep 24, 2026, 20:25 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Shippo: Elevated error rate on Canada Post ShipmentCritical · Sep 24, 2026, 19:23 UTC
• OVHcloud: [EU-WEST-PAR][Network] - Public network incident notificationMajor · Sep 23, 2026, 14:28 UTC
• OVHcloud: [EU-WEST-PAR][Containers & Orchestration] - Managed Kubernetes Service incident notificationMajor · Sep 23, 2026, 14:57 UTC
• Supabase: Project Lifecycle Issues in eu-west-1Major · Sep 24, 2026, 15:36 UTC
• Fly.io: State database issues in GRUMajor · Sep 24, 2026, 17:11 UTC
• Netlify: Error accessing Netlify-hosted sitesMajor · Sep 24, 2026, 19:01 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC

How often does Zoom have incidents?

Zoom reported 22 incidents in the last 90 days. A typical incident lasted 2h 2m. See Zoom's uptime and incident history