Zoom reported this minor-impact incident on its official status page on Sep 24, 2026, 11:19 UTC. It was resolved after 2h 23m.
Right now Zoom is degraded. Live Zoom status →
This incident has been resolved and the affected services have been restored.
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Overlapping incidents aren't necessarily related.
Zoom reported 22 incidents in the last 90 days. A typical incident lasted 1h 59m. See Zoom's uptime and incident history