Major impactResolvedAI/ML

Claude outage: Elevated errors loading usage data on platform.claude.com

Claude reported this major-impact incident on its official status page on Oct 7, 2026, 01:20 UTC. It was resolved after 1h 13m.

Right now Claude is operational. Live Claude status →

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Oct 7, 2026, 01:20 UTC
started
Oct 7, 2026, 02:33 UTC
resolved
1h 13m
duration
Major
impact

Affected components

  • Claude Console (platform.claude.com)
  1. resolvedOct 7, 2026, 02:33 UTC

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

  2. investigatingOct 7, 2026, 01:20 UTC

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

What APIStatus.watch saw

  • Oct 7, 2026, 01:23 UTCoperational → degraded
  • Oct 7, 2026, 02:43 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Claude have incidents?

Claude reported 53 incidents in the last 90 days, 25 of them major or critical. A typical incident lasted 1h 4m. See Claude's uptime and incident history