Claude outage: Elevated errors on platform.claude.com

Affected components

• Claude Console (platform.claude.com)

1. resolvedOct 13, 2026, 18:00 UTC

   This issue has been resolved.

2. monitoringOct 7, 2026, 21:44 UTC

   We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.

3. identifiedOct 7, 2026, 17:28 UTC

   We've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.

4. investigatingOct 7, 2026, 16:36 UTC

   We are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.

5. investigatingOct 7, 2026, 13:25 UTC

   We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.

What APIStatus.watch saw

• Oct 7, 2026, 13:28 UTCoperational → degraded
• Oct 13, 2026, 18:04 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Incident with Git Operations, Pull Requests and ActionsCritical · Oct 7, 2026, 16:25 UTC
• GitHub: Incident with Git Operations, Issues, Actions and Pull RequestsCritical · Oct 7, 2026, 17:17 UTC
• Sanity: Elevated listener latency and error rate impacting Studio loadingCritical · Oct 8, 2026, 09:55 UTC
• Fly.io: Sprite creates failingCritical · Oct 8, 2026, 21:23 UTC
• Shippo: La Poste and Colissimo's Transaction & Tracking API OutageCritical · Oct 8, 2026, 21:43 UTC
• LiveKit: Observability upload and Agent Simulations failuresCritical · Oct 13, 2026, 10:01 UTC
• Telnyx: Delayed delivery of 10DLC SMS messages to AT&T destinationsMajor · Oct 6, 2026, 17:38 UTC
• OVHcloud: [EU/CA][Storage] - Object Storage S3 incident notificationMajor · Oct 7, 2026, 13:11 UTC
• OVHcloud: [EU/CA][Containers & Orchestration] - Managed Kubernetes Service/ Managed Private Registry incident notificationMajor · Oct 7, 2026, 13:25 UTC
• Pinecone: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initializeMajor · Oct 7, 2026, 20:40 UTC

How often does Claude have incidents?

Claude reported 56 incidents in the last 90 days, 25 of them major or critical. A typical incident lasted 1h 3m. See Claude's uptime and incident history