Clerk incident: Delays in webhook delivery

1. resolvedSep 16, 2026, 15:20 UTC

   All systems are functional

2. monitoringSep 16, 2026, 14:58 UTC

   Webhook delivery is normal at the moment. We are closely monitoring

3. investigatingSep 16, 2026, 14:33 UTC

   Delays in webhook deliveries for some customers

4. resolvedSep 16, 2026, 13:39 UTC

   All systems are working

5. monitoringSep 16, 2026, 13:24 UTC

   A mitigation has been applied. Webhooks are being delivered at the normal pace. We continue monitoring

6. identifiedSep 16, 2026, 12:31 UTC

   Currently there are delays for some customers in webhook delivery. The issue has been identified and we are working towards a resolution

What APIStatus.watch saw

• Sep 16, 2026, 12:35 UTCoperational → degraded
• Sep 16, 2026, 13:40 UTCdegraded → operational
• Sep 16, 2026, 14:35 UTCoperational → degraded

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
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• GitHub: Degradation with Gemini 3.8 FlashMajor · Sep 16, 2026, 07:20 UTC
• MongoDB Atlas: Support Portal OutageMajor · Sep 16, 2026, 09:06 UTC
• Smartsheet: Salesforce connector is experiencing intermittent issuesMajor · Sep 16, 2026, 10:36 UTC
• Elasticsearch: Elastic Support Portal unavailableMajor · Sep 16, 2026, 13:17 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello CambodiaMinor · Sep 15, 2026, 17:08 UTC
• ClickHouse Cloud: ClickPipes failing on Kinesis in AWS us-east-1Minor · Sep 15, 2026, 18:57 UTC
• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC

How often does Clerk have incidents?

Clerk reported 13 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 2m. See Clerk's uptime and incident history