ClickHouse Cloud incident: Some ClickPipes CDC pipes paused and can't be resumed

1. resolvedSep 24, 2026, 09:05 UTC

   All stuck pipes were resumed. ClickHouse team will continue monitoring and identifying the root cause to prevent similar issues in future.

2. monitoringSep 24, 2026, 09:01 UTC

   All regions recovered except us-east-1 region. It is also progressing and expected to be remediated soon.

3. monitoringSep 24, 2026, 08:46 UTC

   We are seeing signs of improvements in most regions and pipes are resumed.

4. investigatingSep 24, 2026, 08:35 UTC

   The issue happened during planned maintenance. ClickHouse team is applying a remediation to resume paused pipes.

5. investigatingSep 24, 2026, 08:31 UTC

   We are aware about an issue where CDC ClickPipes were paused and can't be operated via API. ClickHouse team is investigating the issue. The issue affects subset of customers.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ClickHouse Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Shippo: Axlehire Shipment and Tracking OutageCritical · Sep 24, 2026, 08:51 UTC
• OVHcloud: [EU-WEST-PAR][Network] - Public network incident notificationMajor · Sep 23, 2026, 14:28 UTC
• OVHcloud: [EU-WEST-PAR][Containers & Orchestration] - Managed Kubernetes Service incident notificationMajor · Sep 23, 2026, 14:57 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Hugging Face: Slower downloads in the Asia-Pacific regionMinor · Sep 22, 2026, 18:48 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC

How often does ClickHouse Cloud have incidents?

ClickHouse Cloud reported 16 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 2h 28m. See ClickHouse Cloud's uptime and incident history