Cloudflare incident: Network performance issues in Ashburn, US (IAD)

Affected components

• Ashburn, VA, United States - (IAD)

1. resolvedOct 13, 2026, 14:56 UTC

   This incident has been resolved.

2. monitoringOct 13, 2026, 10:42 UTC

   Vendor has updated to say that their maintenance window will be extended till 13:00 UTC. Customers should continue to expect normal network behaviour and performance through the maintenance window.

3. monitoringOct 13, 2026, 06:57 UTC

   Impact observed 06:33 - 06:41 UTC when we observe the vendor restoring the impacted capacity. We believe they temporarily affected all remaining capacity during the restoration and are following up with them. At this point all capacity has been restored and we are monitoring

4. monitoringOct 13, 2026, 05:09 UTC

   We have identified the issue to be related to third-party circuit maintenance, have mitigated the impact that affected traffic, and customers should expect normal network behaviour and performance through the maintenance window. We will update when the maintenance is complete, expected at 10:00 GMT today (2026-10-13).

5. monitoringOct 13, 2026, 05:00 UTC

   We have taken measures to address any impact and are closely monitoring the situation.

6. identifiedOct 13, 2026, 04:52 UTC

   We are continuing to work on a fix for the issue.

7. identifiedOct 13, 2026, 04:52 UTC

   The issue has been identified and a fix is being implemented.

8. investigatingOct 13, 2026, 04:00 UTC

   Cloudflare is investigating issues with network performance in Ashburn, US (IAD). We are working to analyse and mitigate this problem. More updates to follow shortly.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Cloudflare's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Cloudflare have incidents?

Cloudflare reported 90 incidents in the last 90 days, 8 of them major or critical. A typical incident lasted 1h 33m. See Cloudflare's uptime and incident history