Confluence incident: Degraded performance and intermittent errors

Affected components

• Confluence Automations

1. resolvedNov 3, 2025, 18:08 UTC

   On November 3, 2025, some Confluence, Jira Service Management, and Jira Cloud users may have experienced performance degradation and errors in the Global Automation UI page. Automation executions were not impacted by this incident. The issue has now been resolved, and the service is operating normally for all affected customers.

2. investigatingNov 3, 2025, 17:15 UTC

   We are continuing to investigate the cause of degraded performance and intermittent errors impacting Automations and the Automation UI for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details in one hour, if not sooner.

3. investigatingNov 3, 2025, 16:11 UTC

   We are investigating reports of degraded performance and intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details in one hour, if not sooner.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mux: Investigating elevated playback errors on Chrome version 141.0.7390.123 and laterMinor · Oct 23, 2025, 14:16 UTC
• RevenueCat: Real-time Charts (beta): Active Customers chart and Overview dashboard have delayed dataMinor · Nov 3, 2025, 17:12 UTC

How often does Confluence have incidents?

Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history