Critical impactResolvedDatabases

Convex outage: AI gateway unavailable

Convex reported this critical-impact incident on its official status page on Sep 28, 2026, 21:09 UTC. It was resolved after 1h 4m.

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Sep 28, 2026, 21:09 UTC
started
Sep 28, 2026, 22:13 UTC
resolved
1h 4m
duration
Critical
impact

Affected components

  • AI Gateway
  1. resolvedSep 28, 2026, 22:13 UTC

    An issue with an upstream provider caused requests to the AI Gateway to be rejected. The issue has been resolved and service has been restored. We apologize for the disruption.

  2. monitoringSep 28, 2026, 21:49 UTC

    A fix has been implemented and we are monitoring the results.

  3. investigatingSep 28, 2026, 21:09 UTC

    We are currently investigating an issue that makes the AI gateway refuse requests.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Convex's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Convex have incidents?

Convex reported 5 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 57 min. See Convex's uptime and incident history