Elasticsearch outage: Connection issue to Kibana via the Cloud UI SSO

1. resolvedApr 10, 2026, 11:51 UTC

   We have confirmed no further impact from this incident, and are now marking it as resolved.

2. investigatingApr 9, 2026, 19:50 UTC

   We have rolled out the fix and there should be no more customer impact

3. investigatingApr 9, 2026, 16:41 UTC

   We have identified the issue and are working on a fix. We will update again in 3 hours or earlier.

4. investigatingApr 9, 2026, 16:21 UTC

   We have identified that only PrivateLink customers are impacted and no other Hosted Cloud Deployments should see any issues.

5. investigatingApr 9, 2026, 15:37 UTC

   We are aware of an issue when connecting to Kibana through the Elastic Cloud UI via SAML SSO, impacting hosted Cloud deployments. Our team is actively investigating. We will post an update to this status within the next hour.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Elasticsearch's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC
• New Relic: Synthetics ManagerMinor · Apr 9, 2026, 09:51 UTC
• Mux: Mux Dashboard unavailableMinor · Apr 9, 2026, 14:20 UTC
• OneSignal: Elevated errors while displaying app metricsMinor · Apr 9, 2026, 18:58 UTC
• RevenueCat: Scheduled Data Exports delayed for GCPMinor · Apr 10, 2026, 07:49 UTC

How often does Elasticsearch have incidents?

Elasticsearch reported 23 incidents in the last 90 days, 20 of them major or critical. A typical incident lasted 3h 35m. See Elasticsearch's uptime and incident history