ElevenLabs reported this major-impact incident on its official status page on Oct 21, 2026, 17:30 UTC. It has since been resolved.
Right now ElevenLabs is operational. Live ElevenLabs status →
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
ElevenLabs reported 44 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history