Minor impactResolvedCollaboration

Figma incident: Figma service disruption

Figma reported this minor-impact incident on its official status page on Oct 20, 2025, 19:55 UTC. It was resolved after 10h 58m.

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Oct 20, 2025, 19:55 UTC
started
Oct 21, 2025, 06:53 UTC
resolved
10h 58m
duration
Minor
impact

Affected components

  • REST API
  • Real-time collaboration server
  1. resolvedOct 21, 2025, 06:53 UTC

    From 19:38 UTC to 4:10 UTC, Figma was degraded or unavailable due to failures in AWS and other dependencies. We've completed all mitigations and have been monitoring the situation for a few hours now without issues. We haven't seen any abnormal issues since our 4:10 UTC update, so we are marking the incident resolved. We will continue to monitor closely through the night.

  2. monitoringOct 21, 2025, 04:10 UTC

    We continue to make significant progress recovering our systems. Error rates are still elevated for some users as we continue to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.

  3. monitoringOct 21, 2025, 02:30 UTC

    We have made significant progress, but error rates are still elevated for some users as we work to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.

  4. identifiedOct 21, 2025, 00:41 UTC

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.

  5. identifiedOct 21, 2025, 00:35 UTC

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.

  6. identifiedOct 20, 2025, 22:53 UTC

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We have recovered some Figma systems and are working to recover the rest. We will update when we see significant recovery or in another hour.

  7. identifiedOct 20, 2025, 21:24 UTC

    We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We will update in the next hour.

  8. investigatingOct 20, 2025, 19:55 UTC

    We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Figma's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Figma have incidents?

Figma reported 2 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 2h 49m. See Figma's uptime and incident history

Figma incident on Oct 20, 2025: Figma service disruption · APIStatus.watch