Grafana Cloud incident: Degraded Cloud Integrations

Affected components

• Integrations

1. investigatingOct 27, 2026, 15:05 UTC

   We are currently investigating an issue impacting Cloud Integrations in prod-eu-west-3. We will provide another update when we have more to share.

What APIStatus.watch saw

• Oct 27, 2026, 15:59 UTCoperational → major outage
• Oct 27, 2026, 16:29 UTCmajor outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Cloudflare: ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare CustomersMajor · Oct 27, 2026, 12:28 UTC
• Sanity: API & API CDN timeouts for small subset of customersMajor · Oct 27, 2026, 14:33 UTC
• Anthropic: Elevated errors for Claude Sonnet 5.5Major · Oct 27, 2026, 15:09 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Mauritel MauritaniaMinor · Oct 26, 2026, 14:20 UTC
• Twilio: MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United StatesMinor · Oct 26, 2026, 20:29 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United StatesMinor · Oct 26, 2026, 20:57 UTC
• Twilio: SMS Delivery Failures between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor · Oct 26, 2026, 23:55 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 54 incidents in the last 90 days, 17 of them major or critical. A typical incident lasted 2h 33m. See Grafana Cloud's uptime and incident history